Availability target
Monthly target for core game delivery and partner hubs on Cloudflare’s global edge. Measured on primary production routes.
Free self-serve install for any site. Formal service, support, security, and commercial commitments for publishers who need something they can take to legal, product, and the newsroom.
Monthly target for core game delivery and partner hubs on Cloudflare’s global edge. Measured on primary production routes.
Human reply target for [email protected] on business days (US Eastern), typically same day.
Eligible ad revenue, membership renewals, and product first-payments — written in Partner Terms and shown on the dashboard.
What institutional partners can plan against. Not a substitute for a signed MSA if your counsel requires one — we will paper custom terms for qualified deals.
| Area | Commitment |
|---|---|
| Platform availability | 99.5% monthly target for game pages, partner hubs, and embed endpoints, excluding scheduled maintenance and force majeure / upstream Cloudflare events. |
| Content freshness | Daily catalog games refresh on an automated schedule (e.g. Fast ’N Easy nightly). Failures are monitored and corrected without partner action. |
| Incident notice | Material outages affecting multiple partners: notice via partners@ channel and status notes as practical during the event. |
| Maintenance window | Preferred low-traffic hours (US overnight). Emergency security patches may ship immediately. |
| Data residency | Production edge + storage on Cloudflare (global). Operator: Advanced Learning Academy LLC (United States). |
| Exit | No lock-in contract on the standard partner program. Remove embeds anytime; earned balances pay out under Partner Terms. |
Single human inbox for partners. Escalations for institutional accounts by arrangement.
| Severity | Examples | Target first response |
|---|---|---|
| P1 — Critical | Games down for all users; payment success failing site-wide; security incident | ≤ 4 business hours |
| P2 — High | Partner tracking broken; embed blank on a major browser; payout discrepancy | Same business day |
| P3 — Normal | Install help, white-label questions, catalog requests | Same business day |
| P4 — General | Press, partnership discovery, product feedback | 1–2 business days |
Contact: [email protected] · Privacy: [email protected]
How money and memberships are handled for partners and readers.
client_reference_id) and is recorded for the 50% recurring membership share.| Step | What you get |
|---|---|
| 1. Partner ID | Self-serve at /syndicate or provisioned for you by partners@ |
| 2. Install | WordPress plugin, iframe, or universal script — games stay on our HTTPS origin |
| 3. Staging check | Play catalog, Peek/Rules, mobile, and Partner hub tracking with your ID |
| 4. Go-live | Menu link or games room page; optional white-label brand pass |
| 5. Ops | Dashboard for plays/earnings; monthly recon; partners@ for exceptions |
Full detail on the Security page.
HTTPS everywhere, HSTS preload, modern TLS via Cloudflare.
Games load in iframes on our origin — they do not receive your CMS cookies or admin session.
Stripe hosts card data. We never store full PAN/CVC on Parker servers.
Start free in minutes, or write partners@ for institutional onboarding, white-label, or a custom agreement.